Developed in 1962 with one shop in Seattle, Wash., today Ango Glass ® uses total glass repair work, replacement and services to the property, automobile, and commercial markets at more than 270 places in the United States and Canada. Ango Glass started franchising in 1977 and in 1998 signed up with The Dwyer Group, Inc., a global franchisor of service market business. At that time the company's home office moved to Waco, Texas. Now there are more than 180 Ango Glass franchise owners throughout the United States and Canada ready to serve you.
Code of Values
Ango Glass is now among 7 service brand names owned by The Dwyer Group. Each brand name shares a Code of Values and culture to live by, which not just detail how we operate in an expert environment, but also how we live our everyday lives.
We live our Code of Values by ...
... dealing with others as we wish to be dealt with.
... listening with the intent to understand what is being stated and acknowledging that what is stated is very important to the speaker.
... reacting in a prompt style.
... speaking calmly, and respectfully, without blasphemy or sarcasm.
... acknowledging everybody as for right from their own viewpoint.
... making just contracts we want, able and plan to keep.
... interacting any possibly damaged arrangements at the very first suitable chance to all celebrations worried.
... planning to the system for correction and proposing all possible options if something is not working.
... operating in an accountable way: "above the line."
... interacting truthfully and with function.
... asking clarifying concerns if we disagree or do not understand.
... never ever stating anything about anybody that we would not say to them.
... continually aiming to optimize internal and external customer commitment.
... making our best shot to understand and value the customer's needs in every circumstance.